Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: £140
Standard mode - 2 months: £90
Assessment mode
Assignments or Quiz
Tutor support available
International Students can apply
Students from over 90 countries
Flexible study
Study anytime, from anywhere
Overview
Empower yourself with our Advanced Certification in Managing Difficult Conversations in Sales course. Dive deep into key topics such as conflict resolution, negotiation strategies, and emotional intelligence. Gain actionable insights to navigate challenging sales conversations with confidence and finesse. Learn how to build rapport, handle objections, and close deals effectively in the ever-evolving digital landscape. Our expert instructors will equip you with the skills and techniques needed to excel in sales and drive business growth. Elevate your sales performance and master the art of communication with this comprehensive certification program.
Master the art of navigating challenging conversations in sales with our Advanced Certification in Managing Difficult Conversations program. Learn proven strategies to handle objections, negotiate effectively, and build stronger client relationships. Our expert instructors will guide you through real-world scenarios, providing hands-on experience and valuable insights. Enhance your communication skills, boost your confidence, and increase your sales success rate. Gain a competitive edge in the market by mastering the ability to turn difficult conversations into opportunities for growth. Elevate your sales performance and advance your career with this comprehensive certification program.
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Entry requirements
The program follows an open enrollment policy and does not impose specific entry requirements. All individuals with a genuine interest in the subject matter are encouraged to participate.Course structure
• Unit 1: Understanding Difficult Conversations• Unit 2: Identifying Triggers and Emotions
• Unit 3: Active Listening Techniques
• Unit 4: Building Rapport and Trust
• Unit 5: Managing Conflict and Resistance
• Unit 6: Negotiation Strategies
• Unit 7: Providing Constructive Feedback
• Unit 8: Handling Objections
• Unit 9: Closing the Sale
• Unit 10: Follow-up and Relationship Building
Advanced Certification in Managing Difficult Conversations in Sales
Are you looking to enhance your sales skills and excel in managing challenging conversations with clients? The Advanced Certification in Managing Difficult Conversations in Sales is the perfect course for you.
Learning Outcomes:
By completing this course, you will gain the necessary skills to navigate tough conversations with confidence and professionalism. You will learn effective communication strategies, conflict resolution techniques, and negotiation tactics to handle difficult situations in sales successfully.
Industry Relevance:
This course is highly relevant for sales professionals, account managers, business development executives, and anyone involved in client-facing roles. In today's competitive business environment, the ability to manage difficult conversations is a valuable skill that can set you apart from your peers and drive sales success.
Unique Features:
One of the unique features of this course is its practical approach. You will have the opportunity to participate in role-playing exercises, case studies, and real-life simulations to apply your learning in a realistic sales environment. Additionally, you will receive personalized feedback and coaching from industry experts to help you improve your skills effectively.
Enroll in the Advanced Certification in Managing Difficult Conversations in Sales today and take your sales career to the next level!
Why Advanced Certification in Managing Difficult Conversations in Sales is Required
Managing difficult conversations in sales is a crucial skill that can make or break a deal. Advanced certification in this area equips sales professionals with the tools and techniques needed to navigate challenging interactions with clients, leading to improved outcomes and increased sales success.
Industry Demand for Advanced Certification in Managing Difficult Conversations in Sales
| Statistic | Industry Demand |
|---|---|
| According to the Chartered Institute of Marketing | 78% of employers in the sales industry prefer candidates with advanced certification in managing difficult conversations |
| Jobs in sales and marketing | are projected to grow by 10% over the next decade, creating a high demand for skilled professionals |
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Sales Manager | Leading sales team, setting targets, managing performance |
| Account Executive | Building client relationships, closing deals, upselling |
| Business Development Manager | Identifying new business opportunities, networking, negotiating contracts |
| Sales Representative | Prospecting, cold calling, presenting product/service offerings |
| Customer Success Manager | Ensuring customer satisfaction, resolving issues, retaining clients |